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🔁 REFUND, RETURN & CANCELLATION POLICY

🔄 Return Policy

Returns are accepted only if:

  • The product received is damaged

  • The product received is defective

  • The wrong item is delivered

Requests must be raised within 48 hours of delivery, along with clear images or video proof.

Returned items must be:

  • Unused

  • Unwashed

  • In original condition with tags intact

💰 Refund Policy

  • Refunds are issued only after the returned product passes quality inspection.

  • Approved refunds are processed within 7–10 working days to the original payment method.

❌ Cancellation Policy

  • Orders can be cancelled only before dispatch.

  • Once the order is shipped, cancellation requests will not be accepted.

🚚 SHIPPING POLICY

VKPSTORE currently ships across India.

  • Order processing time: 1–3 business days

  • Estimated delivery time: 5–10 business days

  • Delivery timelines may vary based on location and courier partner

Shipping charges, if applicable, will be clearly shown at checkout.

VKPSTORE is not responsible for delays caused by courier services, weather conditions, or unforeseen circumstances.

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